Privacy Policy
Last updated: January 2026
Valora AI Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website and AI-powered services.
1. Who We Are
Business Name: Valora AI Solutions
Location: Tangier, Morocco
Website: https://valoraaisolutions.com
Email: [email protected]
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
User inputs and conversations with our AI systems
Contact details (such as name, email address, phone number)
Payment-related information (processed securely via third-party providers)
b. Automatically Collected Information
Usage data and interaction logs
Device and browser information
IP address and approximate location
Cookies and similar tracking technologies
3. How We Use Your Data
We use collected data for the following purposes:
Providing and operating our AI services
Improving and optimizing AI models and system performance
Customer support and service communications
Marketing and promotional communications (opt-out available)
Legal, regulatory, and compliance obligations
4. AI Data Handling
User inputs and conversations may be used to improve AI models and service quality.
We do not sell user data
AI outputs are generated automatically and should be considered informational
Users remain responsible for how AI outputs are used
Where applicable, users may opt out of data use for marketing or request deletion.
5. Third-Party Services
We use trusted third-party providers to operate our services, including:
Go High Level (CRM & automation)
OpenAI (AI processing)
Grok (AI services)
Twilio (communications)
These providers process data only as necessary to perform their services and are bound by their own privacy obligations.
6. Data Retention
We retain personal data only as long as your account is active or until you request deletion.
Once an account is deleted, associated personal data is removed unless retention is required by law.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
To exercise any of these rights, contact us at:
📧 [email protected]
8. Security Measures
We take data security seriously and implement reasonable safeguards, including:
Encryption of sensitive data
Secure access controls
Trusted infrastructure and vendors
No system is 100% secure, but we actively work to protect your information.
9. International Data Transfers
Valora AI Solutions does not directly transfer data internationally.
However, some third-party providers (such as OpenAI) may process data outside your country under appropriate safeguards.
10. Cookies
We may use cookies and similar technologies to improve user experience, analytics, and performance. You can manage cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
For privacy-related questions or requests, contact:
Valora AI Solutions
📧 [email protected]
